Seamless Engagement and Navigation for All

The healthcare ecosystem is more fragmented than ever––staying connected is critical. Docent Health’s next-generation technology and services breaks down silos, streamlines engagement and facilitates care coordination, enabling personalized care for all of your customers.

The Future of Care

Docent Health is pushing the boundaries of healthcare design with human-centric service layers and innovative technology. The future of care is built on an integrated suite of products powered by a scalable consumer engagement platform. Docent Health builds targeted, tailored programs to meet your business needs. With no apps to download, care is accessible to everyone.

Programs

Drive ROI and improve patient outcomes with targeted digital navigation programs. Choose to deploy an established Docent Health program or work with our team to build a custom one to fit your needs.

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Platform

Coordinate patient engagement with an “air-traffic control” system designed to centralize human-centered profiles. The platform allows your organization to personalize human and digital touchpoints, making every patient feel seen and heard.

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Applications

Access tools that redesign care workflow for customer facing teams; nurses, case managers, community health workers, and more. Our applications give your care teams the ability to scale empathy, gain efficiency and improve quality.

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What Healthcare Execs are Saying

“Our job is to make it as seamless, frictionless and individualized as possible for our patients, as they weave in and out of the digital and human experience.”
Sven Gierlinger

Chief Experience Officer

Northwell Health
“We believe our patients and their families deserve the best possible healthcare, so we’re reimagining how we support patients in a more consumer-centric way. The relationship with Docent Health will allow us to engage and improve the health of the communities we serve in a more personalized and human-centered way.”
Michael Krouse

Senior Vice President, and Chief Strategy and Transformation Officer

OhioHealth
“We believe that the Docent approach of providing personalized service to our patients is very important in building long-lasting relationships and the best possible patient care for our community.”
Ken Keller

President & CEO

Bakersfield Memorial Hospital
“We’re re-imagining the member experience by making healthcare more accessible and convenient through rapid innovation. Docent Health is an organization that understands the importance of hospitality and high-touch experiences and together we’re aiming to deliver a truly elevated and differentiated offering.”
Steve Wigginton

CEO

Sutter Health | Aetna
“Dignity Health’s mission is to deliver Humankindness in every interaction, and Docent services are a great way to demonstrate to our patients that we truly listen and care about all of their needs, fears and concerns.”
Rich Roth

Chief Strategic Innovation Officer

CommonSpirit Health

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Reduction in Medicaid NICU LOS

Global Net Promoter Score (NPS)

Return on Investment

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Reduction in Medicaid Ortho ALOS

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See what deeper, data-driven understanding and empathy can do for your health system.

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