Tools for People Helping People

Deliver a frictionless, individualized experience with tools that enhance care delivery. Created with healthcare professionals and patients in mind, your customer facing teams will be equipped to seamlessly engage with patients, scale empathy, gain efficiency and deliver top quality care.

Healthcare professionals benefitting from our tools: 

  • Care navigators
  • Nurses
  • Case managers 
  • Community health workers 
  • Contact center agents
  • Experience leaders
Built for Healthcare Staff

Select from a Suite of Human-Centered Applications

Care Coordination
Rounding
Patient Monitoring
SDoH
Texting
Reporting & Analytics
Surveys
Reporting & Analytics

Docent Insights

Real-time customer data drives business insights. The Docent Health ecosystem of healthcare technology gives you unprecedented insights into your customer population and operations. A Tableau backed BI service allows executive and operational leaders to see in real-time how programs are performing, view insights and track ROI.

Learn More

What Healthcare Execs are Saying

“Our job is to make it as seamless, frictionless and individualized as possible for our patients, as they weave in and out of the digital and human experience.”
Sven Gierlinger

Chief Experience Officer

Northwell Health
“We believe our patients and their families deserve the best possible healthcare, so we’re reimagining how we support patients in a more consumer-centric way. The relationship with Docent Health will allow us to engage and improve the health of the communities we serve in a more personalized and human-centered way.”
Michael Krouse

Senior Vice President, and Chief Strategy and Transformation Officer

OhioHealth
“We believe that the Docent approach of providing personalized service to our patients is very important in building long-lasting relationships and the best possible patient care for our community.”
Ken Keller

President & CEO

Bakersfield Memorial Hospital
“We’re re-imagining the member experience by making healthcare more accessible and convenient through rapid innovation. Docent Health is an organization that understands the importance of hospitality and high-touch experiences and together we’re aiming to deliver a truly elevated and differentiated offering.”
Steve Wigginton

CEO

Sutter Health | Aetna
“Dignity Health’s mission is to deliver Humankindness in every interaction, and Docent services are a great way to demonstrate to our patients that we truly listen and care about all of their needs, fears and concerns.”
Rich Roth

Chief Strategic Innovation Officer

CommonSpirit Health

Let’s Talk

See what deeper, data-driven understanding and empathy can do for your health system.

  • This field is for validation purposes and should be left unchanged.