Patient-Centric Rounding Tools
Our easy-to-customize, digital rounding platform guides staff to ask timely questions that meet patient needs and uncover improvement opportunities.
- Improve the patient experience
- Track service recovery reporting
- Recognize and reward employees
- Support Magnet requirements
Pair with Inpatient Texting
Capture the real-time voice of customers with our Resolution Board and Rounding Tools. More convenient than call bells or interactive TV screens, patients and caregivers are able to text in questions and staff can triage needs.
Integrated with Docent Insights for reporting trends and operational insights, you’ll be able to track service recovery reporting and resolution. Then, escalate to ops, environment, clinical or PEX teams.