We believe doing what’s right for your patients and what’s best for your business are the one in the same. Intelligent customer engagement programs help you optimize the performance of your business with unparalleled precision. Ensure Medicaid patients are supported and engaged to improve outcomes and lower costs on the system. Scale traditional care teams. Earn customer loyalty and retention. Identify areas for strategic growth and build new market share.
Use our simple, 3-step ROI Calculator to estimate the impact improving patient experiences can have on your health system’s potential revenue.Get Started
This gives us an idea of the size of your health system, the scope of services you likely offer, and the estimated dollar impact partnering with Docent Health can have.
This gives us a baseline understanding of where you are now, and some insight into the opportunity for improvement.
This is an estimated value of the additional future healthcare dollars spent by happy patients served by Docents. We reach this number by looking at your community and demographic information now, and estimating spend-capture growth over time.
This is the estimated inpatient volume growth your hospital system could experience via positive “word of mouth” from patients served by Docents. We reach this number by looking at your current inpatient volume, and estimating growth over time.
This is the estimated increase in revenue resulting from improved value-based purchasing contracts due to higher patient satisfaction scores. We reach this number by looking at your scores now, and estimating how much we can improve them.
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Patients, like all consumers, are accustomed to high levels of personalized attention, and their expectations for health systems to also provide great service is clear and growing.
With Docent Health, patients receive more personalized service throughout their healthcare journey. They feel valued and understood, leading to higher rates of loyalty and promotion in the market.
Health systems need to translate improved patient experiences into meaningful business outcomes, including retaining and growing patient volumes and translating an improved patient experience into an engaged patient population.
With Docent Health, the way forward is clearer than ever. Better, more personalized experiences drive increased loyalty, and allow health systems to grow market share in an increasingly competitive space.
In both conventional fee for service and emerging value-based care models, health systems must increasingly prove their value to healthcare purchasers by improving health outcomes while lowering costs of care.
With Docent Health, your patients receive longitudinal support – before, during, after, and in-between episodes of care. Help patients overcome barriers to care and become more informed, prepared, and engaged participants in their health.
“Dignity Health’s mission is to deliver Humankindness in every interaction, and Docent services are a great way to demonstrate to our patients that we truly listen and care about all of their needs, fears and concerns.”
“We’re re-imagining the member experience by making healthcare more accessible and convenient through rapid innovation. Docent Health is an organization that understands the importance of hospitality and high-touch experiences and together we’re aiming to deliver a truly elevated and differentiated offering.”
Sutter Health | Aetna
“An essential part of the HSS Innovation Center mission is to partner with early stage companies and co-develop, test and refine care delivery and digital health solutions that create scalable value to the global healthcare community.”
Hospital for Special Surgery
“We believe that the Docent approach of providing personalized service to our patients is very important in building long-lasting relationships and the best possible patient care for our community.”
Bakersfield Memorial Hospital
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Too often, healthcare professionals are forced to think about surveys over service – opinions over people. Share your stories of healthcare done right, and the dedicated and inspiring doctors and nurses who know that patient experience matters most.